Turn the customers you already have into genuine Google reviews.
Invite every customer to leave a Google review by SMS, email, QR code or NFC. Offer an additional private feedback channel with alerts for the business owner.
How it works
From your customer list to live Google reviews, in three steps.
Import your customer list
Upload a CSV or paste your contacts. Send to hundreds in one go.
We ask them one question
A branded page: “How was your experience?” One tap, works on any phone, no app.
Every customer gets the same easy ask
One tap opens your Google review page. Any customer can also send you a private note from the same page, so problems reach you fast. Every customer is invited to leave a public review, whatever their experience.
Not everyone has a customer list
Tradies and clinics usually ask after the job. Cafes, salons and workshops ask at the counter with an NFC plate or sticker. Every one of them opens the same page.
- 1. AskAfter the job by SMS or email. At the counter with an NFC plate or sticker.
- 2. OpenEvery channel opens the same branded review page.
- 3. ChooseOpen Google for a public review, or send a private note straight to you.
Why reviews move your ranking
Google says local results come down to three things. Two of them you cannot do much about. The third one is reviews, and you can move it every week.
- Set and forget
Relevance
How well your profile matches what someone searched for.
Fill your profile out properly once, then leave it.
- Fixed
Distance
How far you are from the person searching.
You cannot move your workshop closer to every customer.
- You move this one
Prominence
How well known your business is.
Reviews feed this. It is the lever you can pull every week.
“More reviews and positive ratings can help your business’s local ranking.”
Google does not publish how much weight each factor carries, so we do not guess.
Nobody gets filtered
Some review tools ask for a star rating first, then send only the happy customers to Google. It is called review gating. Google lists it under what merchants are not allowed to do.
“Discourage or prohibit negative reviews, or selectively solicit positive reviews from customers”
Whether the customer picks 1, 2, 3, 4 or 5 stars, they see the same two options.
- Leave a Google reviewPublic
- Send a private noteTo you, not to Google
Available for every rating, 1 star through 5.
In Australia this has already been to court
In July 2018 the Federal Court ordered Meriton to pay $3 million in penalties for breaching Australian Consumer Law. Meriton had altered guest email addresses so that customers it expected to be unhappy never received the review request.
Every customer is invited
Invite every customer to leave a public Google review. Also offer a private note box for direct feedback. You hear about problems, and the choice stays with the customer.
Ranking replaced $800 a month in Google Ads
Andrew runs ReFigure, a chiropractic clinic on Sydney's Lower North Shore. He was paying about $800 a month for Google Ads to keep new clients coming in. After our team's local-search work his ads are off, he pays Google nothing, and he reported two new clients in one week in July 2026, where one a week used to be the norm.
Reviews are one of the levers behind local rankings like Andrew's, and they're the lever you can pull yourself.
Result from our team's separate local-SEO practice. Not attributable to RankByReviews alone.
- Monthly Google Ads spend
- Before: about $800. After: $0.
- New clients per week
- Before: about 1. After: 2 in the reported week.
Each measure uses its own scale. Values marked “about” are approximate, and the after figure for new clients is one reported week, not a sustained rate.
Proof, not promises
We're a new Australian company, so no borrowed logos and no invented quotes. These four claims you can check yourself, today.
Prices on the page
No sales call, no quote form. Every plan and every plate shows its price.
Confirm your plan
Ask us to confirm the terms of your plan before signing up.
Public and private feedback
Try the demo: every rating sees the public Google review button. Nobody is filtered or blocked.
Australian owned
Plates shipped from Australia, support that knows what a sparkie is.
We're collecting our first public reviews right now, using RankByReviews itself, the same way it would collect them for you.
Simple, honest pricing
Published monthly plan options. Contact us to confirm availability and allowances before signing up.
- 140 review requests a month included
- SMS and email requests
- Your own one-tap review page
- Import by CSV or paste
- 450 review requests a month included
- REST API and webhooks
- Priority email support
- 1,400 review requests a month included
- Priority support
What that works out to per ask
Every plan includes a set number of review requests. Divide one by the other and you get what a single ask costs you. It gets cheaper the more you send.
| Plan | Offer price | Requests | Cost per request |
|---|---|---|---|
| Starter | $56 $39.20 | 140 | $0.400 |
| Growth | $149 $104.30 | 450 | $0.331 |
| Pro | $399 $279.30 | 1,400 | $0.285 |
Cost per request is the monthly price divided by the included requests, on the standard price. Offer price applies for your first 3 months for new customers set up by 31 October 2026; then standard monthly prices apply.
All prices are AUD. Monthly plans are published plan options; confirm availability and included allowances with us before signing up. Current sending uses prepaid credit: 10c per SMS segment and 2c per email, with top-ups from A$49. Longer texts use multiple segments. Sending pauses when credit is insufficient; optional auto top-up can be enabled in your dashboard.
Questions
Do you hide bad reviews from Google?
No. Every customer who opens your review page sees the public Google review button. There is also a private feedback box anyone can use, so you hear about problems early. Invite every customer equally and let them choose whether to post publicly or send private feedback.
How do customers get the link?
By SMS or email from your dashboard, or by scanning a QR code or tapping an NFC product.
What does it cost to send?
All prices are AUD. Monthly plans are published plan options; confirm availability and included allowances with us before signing up. Current sending uses prepaid credit: 10c per SMS segment and 2c per email, with top-ups from A$49. Longer texts use multiple segments. Sending pauses when credit is insufficient; optional auto top-up can be enabled in your dashboard.
Do I need a website?
No. Your review page is hosted at your own link, with nothing to install.