RankByReviews vs Podium, Birdeye & Cloutly
Use this checklist when comparing RankByReviews with Podium, Birdeye and Cloutly. Confirm each provider's current offer for your business, including the total cost in Australian dollars and how customers are invited to review.
Questions to ask each provider
Total price in AUD
What to check: Ask for the currency, GST treatment, message charges and setup fees.
RankByReviews: Published plans and prepaid sending costs are on our pricing page. Confirm monthly plan availability with us.
Contract and cancellation
What to check: Check the minimum term, renewal date and cancellation process in the written offer.
RankByReviews: Confirm the terms of your plan with us before signing up.
Public reviews and private feedback
What to check: Check that every customer is invited to leave a public review and that private feedback is an additional option.
RankByReviews: Invite every customer to leave a Google review, with an additional private feedback channel and owner alerts.
QR and NFC products
What to check: Check which physical products are included or sold separately, and which phones they support.
RankByReviews: Standing plates, wall plates and NFC stickers are sold separately in our Australian shop.
Integration and support
What to check: Confirm the exact systems supported, implementation work and support hours before paying.
RankByReviews: Review our API documentation for review requests and signed webhooks. Contact our Sydney-based operator about your setup.
| Compare | What to check | RankByReviews |
|---|---|---|
| Total price in AUD | Ask for the currency, GST treatment, message charges and setup fees. | Published plans and prepaid sending costs are on our pricing page. Confirm monthly plan availability with us. |
| Contract and cancellation | Check the minimum term, renewal date and cancellation process in the written offer. | Confirm the terms of your plan with us before signing up. |
| Public reviews and private feedback | Check that every customer is invited to leave a public review and that private feedback is an additional option. | Invite every customer to leave a Google review, with an additional private feedback channel and owner alerts. |
| QR and NFC products | Check which physical products are included or sold separately, and which phones they support. | Standing plates, wall plates and NFC stickers are sold separately in our Australian shop. |
| Integration and support | Confirm the exact systems supported, implementation work and support hours before paying. | Review our API documentation for review requests and signed webhooks. Contact our Sydney-based operator about your setup. |
Check the providers' current pricing
Checklist updated 10 September 2026. Competitor prices and inclusions are not quoted here; check the provider's current written offer.
The honest version
Choose the tool that fits how you ask customers for feedback and the systems you use. RankByReviews combines SMS and email invitations with QR and NFC products and private feedback. Review our pricing, shop and API documentation before deciding.